GDPR...THE LAW IS CHANGING

At Firstgrade Recycling Systems Limited we take your privacy and processing of your personal data seriously.

As of the 25th May 2018, the law changed and the General Data Protection Regulation (GDPR) implemented.

We would like to reassure you that:

If you have any questions or comments please send these to: The Data Protection Officer, Firstgrade Recycling Systems Limited, Crossways, Cockfield, Suffolk, IP30 0LN.

Privacy Policy

This Privacy Policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy applies to www.first-grade.co.uk and data we receive from you via this website or by any other means.

Firstgrade Recycling Systems Limited ensures that any data received will be processed in accordance with the General Data Protection Regulation 2018 and the policy set out below. The Data Controller is Firstgrade Recycling Systems Limited, Crossways, Cockfield, Bury St Edmunds, IP30 0LN.             

Personal information that we collect    

We collect and process information that you provide to us by:

The personal information you provide to us may include name, company name, address, telephone and email address.  Any data we process will only be kept for the period in which it is needed, and after this will be deleted.       

How we use the information

We collect information about you for contractual requirements to deal with your enquiry or re-direct it to the correct individual within the company.

Occasionally we may also use your information for marketing purposes that may be of legitimate interest to you, such as other relevant Firstgrade Recycling Systems Limited products or promotional offers. You will always be able to withdraw consent/ unsubscribe at any point to no longer receive this information. If you do not wish Firstgrade Recycling Systems Limited to process your information for any marketing purposes you can tell us by emailing info@first-grade.co.uk.

We also use cookies to track visitor use of our website to compile statistical reports on website activity. For more information please see our cookies policy on this page

We will never share or sell your personal information to any third parties, or store your information outside of the European Economic Area. We may however be required to share your data for the provision of our services or required by law.

This privacy notice does not provide exhaustive detail of all aspects of Firstgrade Recycling Systems Limited’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Links to other websites               

This policy only applies to our website. If you leave our website via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the website.     

Access to your information 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data then please email: info@first-grade.co.uk or write to us at the contact details given below.

We want to make sure that the data we hold on you is accurate and up-to-date. You may ask us to correct or remove any information you think is incorrect.

Changes to our privacy policy   

Any changes we may make to our privacy policy in the future will be posted on this page.  We advise that you check this page regularly to keep up-to-date with any necessary changes.

Complaints

Firstgrade Recycling Systems  Limited tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We strongly encourage anyone to contact Firstgrade Recycling Systems Limited initially to try to resolve any issues. If you feel this has not solved the problem, you have the right to lodge a complaint with the supervisory authority of the Information Commissioners Office (ICO).

Security

We do our best to ensure that any personal data given to us by you, or collected by us, is protected and securely stored. We use strict procedures and security features to try to prevent any un-authorised access.  However we cannot guarantee the security of any data submitted through our website and this is done so at your own risk.

Disclaimer

This website provides general information only. Nothing on the website amounts to legal or other professional advice. While we make every effort to keep the contents accurate and up-to-date we are not responsible or liable for any use to which the content is put.         

Firstgrade Recycling Systems Limited is not responsible for the content of external sites which link to this site or are linked from it. The inclusion of links does not imply that we endorse, recommend or approve any material or services on or offered by the linked sites.      

Cookies Policy

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service.

These allow us to recognise you when you return to our website, monitor your website behaviour, store information about your preferences and to estimate our audience size and usage pattern.    

You may refuse to accept cookies by activating the setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website. 

For more information about cookies visit: www.allaboutcookies.org.